Responsible Gaming
Introduction
At Camelia Manea, we believe that online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Playing at online casinos carries risk, and it's important to play within your means and set limits that work for your budget.
We are committed to promoting responsible gaming and providing resources to help you maintain control of your gaming habits.
Age Verification
Online gaming is only available to individuals who are:
- 18 years of age or older in most Canadian provinces
- 19 years of age or older in Alberta, Manitoba, and Quebec
We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gaming age in your province, you must not create an account or participate in any gaming activities.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, help is available:
- ☐ Spending more money or time gaming than intended
- ☐ Chasing losses (trying to win back money you've lost)
- ☐ Hiding your gaming activity or lying about how much you gamble
- ☐ Neglecting family, work, or other responsibilities due to gaming
- ☐ Borrowing money to fund your gaming
- ☐ Feeling irritable or anxious when not gaming
- ☐ Experiencing financial difficulties because of gaming
- ☐ Using gaming to escape problems or negative feelings
- ☐ Needing to spend more money to get the same excitement
- ☐ Failed attempts to cut back or stop gaming
If you've checked any of these boxes, it may be time to reach out for support.
Self-Help Tools & Player Protection
We offer several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before your account is restricted
- Reality Checks: Receive pop-up reminders during your gaming session about how long and how much you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gaming is becoming problematic
- Account Breaks: Take time away from gaming with a mandatory account closure period
To access these tools, contact our customer support team or manage your settings in your account dashboard.
Support Organizations in Canada
If you're struggling with problem gambling, confidential help is available:
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Provides resources, research, and support for responsible gambling across Canada.
Gamblers Anonymous Canada
A peer-support organization offering free meetings and support for people with gambling problems.
Find local meetings at www.gamblersanonymous.org
Problem Gambling Services by Province
Most Canadian provinces offer free, confidential counseling services. Contact your provincial health ministry or search "problem gambling help [your province]" to find local resources.
National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
National Problem Gambling Helpline (USA): 1-800-522-4700
Available 24/7 with confidential support.
Take Action Today
If you or someone you know is struggling with problem gambling, please seek help immediately. Problem gambling is a recognized disorder with effective treatment options available.
Remember: You are not alone, and recovery is possible. Reach out to one of the support organizations listed above—they are staffed by trained professionals ready to help.
Need help right now?
Contact the Responsible Gambling Council at www.responsiblegambling.org or a local provincial gambling helpline.
Last updated: 2026. Camelia Manea is committed to responsible gaming. If you have questions about our responsible gaming policies, please contact our support team.